Terms of service

Welcome to Golden Haven Care. These terms govern your use of our website and services. By accessing our site, you agree to be bound by these terms. If you do not agree, please do not use our website.

We provide free placement assistance to help families find appropriate senior care homes, including nursing homes, adult family homes, memory care facilities, and assisted living communities. Our service includes personalized assessments, care coordination, facility tours, and ongoing support. We do not charge families for these services, as we are compensated by partner facilities.

You agree to use our website lawfully and responsibly. You will not attempt to disrupt service, access unauthorized areas, or use our site for fraudulent purposes. You are responsible for maintaining the confidentiality of any account information and for all activity under your account. Golden Haven Care is not liable for unauthorized access resulting from your failure to protect your information.

Our website collects personal information to provide placement services and improve your experience. We handle your data according to our privacy policy and applicable laws. We do not sell your information to third parties. Your data is used solely to connect you with appropriate care facilities and to communicate about our services.

Golden Haven Care provides our services on an as-is basis. We make no warranties about the accuracy, completeness, or suitability of information on our website or about partner facilities. While we carefully vet our partner homes, we cannot guarantee outcomes or be held responsible for your experience at any facility. Our liability is limited to the maximum extent permitted by law. We are not responsible for indirect, incidental, or consequential damages arising from your use of our site or services.

Our website contains links to third-party websites. We do not endorse or control these sites and are not responsible for their content, accuracy, or practices. Your use of third-party sites is governed by their own terms and policies.

All content on our website, including text, images, logos, and design, is the property of Golden Haven Care or our partners and is protected by copyright law. You may not reproduce, distribute, or transmit this content without our permission.

We may update these terms at any time. Changes become effective when posted to our website. Your continued use of our site constitutes acceptance of updated terms. We encourage you to review these terms periodically.

If you have questions about these terms, please contact us through our contact page or reach out directly. We are here to help and want to ensure you understand how we operate and protect your information.